Understand the trip
We review the route, timing, destination, and scheduling details provided with the request.
About Pathwell Go
Pathwell Go is a St. Louis non-emergency transportation website where passengers, families, and care teams can explore wheelchair and ambulatory services, estimate a trip, request a ride, and coordinate transportation for scheduled healthcare.
Why Pathwell Go exists
Access to care should not become a transportation problem
Reaching scheduled healthcare can become difficult when mobility needs, pickup details, facility timing, and confirmation are handled separately.
Pathwell Go is being built to give passengers, families, and care teams a clearer way to request wheelchair and ambulatory transportation for scheduled trips in St. Louis.
Complex pickup and destination details
Transportation that must reflect mobility needs
Uncertainty between submitting and confirming a ride
Our mission
Make the journey to care feel more manageable
Pathwell Go exists to make transportation to scheduled healthcare appointments safer, easier, more dependable, and more accessible.
What guides us
Safety, reliability, respect, accessibility, compassion, and professionalism shape each transportation request.
Clear communication matters from the first trip detail through final confirmation.
Who we serve
Transportation support for people and care teams
Pathwell Go accepts requests from passengers and from the people helping coordinate their scheduled care.
Individual passengers
Family members and caregivers
Older adults
Wheelchair users
Hospitals and clinics
Rehabilitation and dialysis centers
Senior living communities
Care coordinators
The Pathwell standard
A clear process before the ride begins
These commitments describe how transportation requests are reviewed without promising availability before confirmation.
Match the mobility need
Wheelchair or ambulatory transportation needs are considered before the trip is confirmed.
Confirm before pickup
A request becomes reserved only after Pathwell Go contacts the requester and confirms the details.
Local service area
Focused on St. Louis
Pathwell Go provides scheduled transportation within the St. Louis service area for trips involving healthcare appointments, treatment centers, rehabilitation facilities, hospitals, clinics, and senior communities.
Our values
Care should be visible in the details
These principles guide how trip information, mobility needs, communication, and passenger support should be handled.
Dignity
Every passenger should be approached with patience, respect, and consideration.
Clarity
Requesters should understand what information is needed and when a ride is confirmed.
Reliability
Trip details should be reviewed carefully so everyone can plan around the same information.
Accessibility
Transportation requests should account for the mobility needs shared by the passenger or care team.
Clear service boundaries
Scheduled, non-emergency transportation
Pathwell Go is not an ambulance service and does not provide emergency medical transportation. For a medical emergency, call 911. Every ride request remains subject to direct availability and trip confirmation.
Start a request
Ready to plan transportation?
Explore available services or share your trip details for review and confirmation.